Welcome to Stitchers Enterprises
Stitchers Enterprises (“we”, “our”, “us”) is committed to protecting your privacy and handling your information with transparency and care. This policy outlines how we collect, use, and safeguard your personal and business data.
1. What Information We Collect
We may collect the following types of information when you interact with us through our website, email, or direct business communication:
- Business name, contact person, email address, phone number
- Shipping and billing addresses
- Order history and payment details
- Custom design files, logos, or product specifications
Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information for the following purposes:
- To process orders, quotes, and inquiries
- To communicate regarding updates, timelines, or order issues
- To improve our services, website, and customer support
- To send relevant business updates (e.g., offers, new products)
To comply with legal or contractual obligations
3. Data Sharing
We do not sell, rent, or share your information with third parties for marketing. We only share your data with:
- Logistics or courier partners (for order delivery)
- Payment processors (for secure transaction handling)
- Legal authorities (only if required by law)
4. Data Security
We take reasonable steps to protect your data from loss, misuse, and unauthorized access. All stored information is handled with appropriate security measures, both digital and physical.
5. Cookies and Analytics
Our website may use cookies or analytics tools (like Google Analytics) to track user activity and improve site performance. You can disable cookies via your browser settings.
6. Your Rights
You have the right to:
- Request access to your stored information
- Ask us to update, correct, or delete your data
Opt out of marketing communications at any time
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
8. Policy Updates
We may update this Privacy Policy as needed. The latest version will always be available on our website with the updated effective date.